Privacy Policy
How Groundwork Psychological Services collects, uses, and protects information on this website. Separate HIPAA-governed privacy practices apply once you become a clinical client.
Last updated: May 23, 2026
Overview
Groundwork Psychological Services ("we," "our," or "the practice") is committed to protecting your privacy. This policy describes how we collect, use, and protect information when you visit thegroundworktherapy.com or reach out to us through this website.
This policy applies to use of the website. Separate, stricter privacy protections under the Health Insurance Portability and Accountability Act (HIPAA) apply once you become a clinical client of the practice. Those protections are described in our Notice of Privacy Practices, which is provided to you at the start of treatment.
Information We Collect
Information you provide: When you complete our contact form, request a consultation, or email us directly, you provide information such as your name, email address, phone number, and any details you choose to share about why you're reaching out.
Information collected automatically: Like most websites, we use Google Analytics to understand how visitors use the site. This may include your approximate location, the pages you visit, the device and browser you use, and how you arrived at the site. Google Analytics uses cookies. You can read Google's privacy practices at policies.google.com/privacy.
How We Use Information
- To respond to your inquiry and schedule a consultation
- To improve the website and understand visitor patterns
- To comply with applicable legal obligations
We do not sell, rent, or share your information with third parties for marketing purposes.
Third-Party Services
We use the following third-party services that may collect or process information when you interact with our website:
- Google Analytics for traffic analysis and site improvement
- My Best Practice (referral.mbpractice.com) — our EMR and consultation booking and intake platform
These services have their own privacy policies governing how they handle data.
Cookies
This site uses cookies to enable analytics. You can control cookies through your browser settings. Disabling cookies may affect site functionality but will not prevent you from using the site or contacting us.
HIPAA & Client Privacy
Information you share through the website's contact form is treated as confidential but is not subject to HIPAA until you become a clinical client of the practice. Email and web-form communications are not encrypted by default and should not be used to share detailed clinical or sensitive health information.
Once you become a client, your protected health information (PHI) is governed by HIPAA. You will receive our full Notice of Privacy Practices at intake, which describes how clinical records are stored, when information may be disclosed, and your rights regarding your health information.
Children's Privacy
This website and practice serve adults only (18 and older). We do not knowingly collect information from anyone under 18.
Your Rights
You may request a copy of information we have collected about you through the website, ask us to delete it, or correct inaccuracies. To exercise any of these rights, contact us at help@thegroundworktherapy.com.
Changes to This Policy
We may update this policy from time to time. Updated versions will be posted here with a revised date at the top of the page.
Contact
Questions about this policy or our privacy practices?
Groundwork Psychological Services
1101 Saint Gregory St., Suite 310
Cincinnati, OH 45202
help@thegroundworktherapy.com
(513) 241-1951